Shipping Policy

FREE SHIPPING - On all orders over $50.00 (NZ only)

 Free shipping is to standard urban addresses in New Zealand, rural addresses or addresses on outer islands in the New Zealand area may attract a surcharge.

Here at Herbos Equipment, we try and keep things simple with our shipping!

Large items, 25kg+,  in the case of rural or small towns will be sent to a freight depot at the closest main centre.

For orders under $50, we have set rates based on the weight of our products:

 

Items less than 1kg $4.95 NZ Wide
Items between 1 and 5kg $9.95 NZ Wide
Items between 5 and 10kg $14.95 NZ Wide
Items between 10 and 15kg $19.95 NZ Wide
Items between 15 and 20kg $29.95 NZ Wide

Items over 20kg (extra large)

Freight free shipping

Freight free Shipping is for orders over $50

Large items, in the case of rural or rural towns will be sent to a freight depot at the closest main centre.

$49.95 NZ Wide

 

Stock Levels:

We try and maintain stock of our products, but from time to time we may need to back order certain items from our suppliers if we have sold out. We update our inventory system regularly however sometimes items can be oversold before the 'sold out' status uploads to the website. In this situation, we will contact you immediately after you place an order and give you the option of a full refund or an expected ETA on the item you've purchased if you're happy to wait.

Larger items and machines are generally shipped directly from our suppliers to keep our freight and overheads low, thus meaning we can keep our prices as low as possible.

 

International Shipping

We currently only ship across New Zealand. If you would like to order an item and you live outside New Zealand, please feel free to contact us to discuss shipping options. We are happy to send anything, anywhere on the planet!

 

Returns and Refunds Policy

Please click here for information about our returns and refunds policy